Shipping policy
# Shopping Policy
Last Updated: July 23, 2026
Welcome to Aura Beauty. We provide beauty and hair products designed to help you look and feel your best. This Shopping Policy explains our ordering, payment, shipping, and product guidelines.
## Product Information
We make every effort to provide accurate descriptions, images, and details for all beauty and hair products. However, colors may appear slightly different depending on your device screen.
For hair products, results may vary depending on hair type, condition, care routine, and individual usage.
## Orders
When you place an order with Aura Beauty, please make sure all information provided is correct, including your name, shipping address, email address, and phone number.
We reserve the right to cancel or refuse orders if:
- Product information or pricing contains an error
- We suspect fraudulent activity
- Products are unavailable
## Payments
All payments must be completed before your order is processed.
Available payment methods will be displayed during checkout.
## Order Processing
Orders are prepared after payment confirmation. Processing times may vary depending on product availability and order volume.
## Shipping
Shipping times depend on your location and selected shipping method.
Aura Beauty is not responsible for delays caused by shipping carriers, customs, weather conditions, or events outside our control.
## Beauty and Hair Product Use
Please follow product instructions carefully before use. We recommend checking ingredients and performing a patch test when appropriate, especially for new beauty or hair products.
Aura Beauty is not responsible for reactions caused by personal sensitivity or incorrect product use.
## Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. Please review our return policy before placing an order.
## Contact Us
If you have questions about your order, please contact:
Aura Beauty
Email: Aurabeauty@gmail.com